20% off 2020 Collection use code 202020
Free Delivery when you spend over £50
We've extended our returns to 60 days

COVID-19 Update

The spirit of human endurance is at the heart of our brand in communities worldwide. There’s never been a more appropriate time for that spirit to come to the fore.

Jaguar wants to assure you that every precaution is being taken to protect the health and safety of our valued customers and employees during the COVID-19 Pandemic. We want to assure you that Jaguar is fully committed to supporting you during this extraordinary period.

Our warehouse teams are working hard to stay safe and continue to deliver outstanding service to our customers. Together with our suppliers we are following all the relevant advice from government bodies, and in some cases going further to reduce the transmission of COVID-19.

We’d like to thank you all for your patience, support and understanding through this difficult time. It’s not easy for anyone right now, but together we can and will get through this.

COVID-19 Delivery Measures:

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers, following the advice and guidelines from the government. We want to assure you that every precaution is being taken by our carriers to ensure the safety of everyone.

There is currently no impact to our delivery services at this stage and we will continue to update this page with further guidance.

You won't be required to sign for any parcel that is delivered. For more information on how DHL, our UK courier partner is responding to COVID-19 please see more here

Extended Free Returns:

During this period of uncertainty, we are extending our returns policy from 30 days to 60 days.

Contact Us:

As a result of the COVID-19 outbreak, our UK Customer Experience Centre phone lines are unfortunately not in operation. We can, however, outbound call and email our customers, so should you wish to speak to a member of the team please contact us on the following email address and we'll get back to you as soon as possible.

customerservices@store.jaguar.co.uk